FAQ

Airport FAQ

Upon arrival at the airpot custmers are entitled to a free 1 hour wait. For pick-up services for hotels and other pick-up destinations, clients are entitled to 15 minutes wait time.
Pick up within the Tokyo area is typically three and a half hours before your flight departure time. Your driver will be waiting at your designated pick up location with a sign board containing your name. As pick up times may vary depending on location, our representative will advise when you make a reservation.
Travel time between Narita Airport and the Tokyo area normally takes about 70 minutes. The average travel time as follows: Average travel time to and from the Tokyo Area Airports From To Travel Time Narita Airport Tokyo 70 minutes Narita Airport Yokohama 100 minutes Haneda Airport Tokyo 30-50 minutes Haneda Yokohama 60minutes
Upon arrival at the airpot custmers are entitled to a free 1 hour wait. For pick-up services for hotels and other pick-up destinations, clients are entitled to 15 minutes wait time.
Our chauffeur will be waiting for you at the arrival hall, holding a sign or a name-board. If for some reason you can't find us, please call +81(0)357906211 or the chauffeurs mobile number, which will be provided to you one day prior to the reservation date. Please do not leave the terminal and go outside before you find us.

Chaffeur FAQ

Yes, they are always dressed professionally, clad in suit and tie.
Yes, your chauffeur will always offer to help carry your bags and luggage.
Yes, all of our chaffeurs are fluent in English with professional skills and remarkable road knowledge.

General and Booking Question

We have accept bookings an hour before the journey but we do suggest that you make your booking as soon as you have made your travel plans in case there are schedule clashes.
We require payments to be made upon making a reservation, in order to complete the reservation process.
Book online or call +81(0)357906211 during office hours.

Pricing and Tarrif FAQ

We require payments to be made upon making a reservation, in order to complete the reservation process.
We accept the following payment methods: Credit Cards, Paypal, and T/T.
Visit our cars' page to find our affordable hourly and daily rates. Please do not hesitate to contact us for questions.

Vehicle FAQ

Yes, we have a charger on board.
Of couse. Provided free of charge to our clients.
All cars have radio and CD, please ask the driver if you wish to have music on in the vehicle.
All vehicles are washed daily and are regularly valeted.