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Airport Transportation Service
Our Airport service rates include a professional English speaking chauffeur, tolls, meet and greet service, parking fees, luggage assistance, and 8% sales tax. The driver will welcome you at your exit gate with your name board (except stretch limousines). Above rates accommodate pick up and drop off in any Tokyo area locations. Affordable, additional charges will apply to any services outside the Tokyo area. On your return trip to the airport, our driver will be at your pick up location on time with name sign on the window shield.
For Airport Transportation, a free waiting time of 60 minutes at the airport and 15 minutes at hotels is included. However, an extra hourly charge will apply if the waiting time exceeds the 15 minutes waiting period.
Hourly and Daily service
Service charges for a professional English speaking chauffeur 1,000 JPY per hour included. Fees incurred for tolls, parking, and mileage charges for the distance from our garage to the pick-up and drop-off locations will be applied.
For any additional service that require travel out of Tokyo, charges will be assessed per 15Km distance which will be equivalent to hour hourly rate per 15Km.
Either pick up or drop off outside Tokyo will be extra 2 hour rate as minimum. Our hourly service charges are based on reservation. For example, if you make a reservation for 4 hours and end up only using 2 hours, you will still be charged for 4 hours of service.
If you wish to extend your hourly service, i.e. from 2 hours to 6 hours, please keep in mind that prior bookings with other customers may prevent us from complying with such requests.
Please advise us with your expected service time in advance, and to the best of your knowledge. If you are absolutely unsure how long you may need the service, it is highly recommended that you make reservations with our Daily services( 10hours minimum), or to reserve extra hours just to be safe.
Requests for changes with the hourly service will be accepted until 2 days prior to the service date. Please note that cancellation charges, based on our Cancellation Policy will apply to any changes which result in the cancellation of over 40% of the service time you have originally reserved. This cancellation charge DOES NOT apply when extending your service time.
For service between 11pm to 6am, additional 25% surcharge will be applied.
8% sales tax included.
5% transaction fee will be applied to all credit card payments.
No SMOKING inside limousine, 30.000jpy charge per incident. No exceptions.
Do Not open doors and sunroof by yourself for safety reasons.
Clean up fee for vomit in the limousine will be assessed at least 30.000JPY
50.000jpy clean up fee for excessive matter in Limousine.
All unruly persons will be dropped off at the sole discretion of the driver & no refunds.
We will not be responsible for any lost, damaged, or stolen property.
No illegal drug use of any kind.
Overtime will be billed in 15 minutes increments except for airport service.
With in 7 days: 20% of the rate
With in 3 days: 50% of the rate
With in 48hours before the day of the service: 100% of the rate.
24 limousine provides two types of insurance coverage for its valuable passengers:
- Liability Insurance: A general liability insurance required by the government of Japan.
- Voluntary Insurance: Unlimited Full-Protection
Please take note that changes or cancellations for a service will be confirmed in between office hours.
Any notifications after office hours will be recognized and confirmed during office hours of the following day. Please note that there may be exceptions to our policy for collective reservations or reservations made over numerous days.
Our office hours：Monday through Friday: 10am-8pm Saturday and Sunday: 10am -6pm